Frequently Asked Questions

Where are you located?

All our garments are designed and hand made in Kurrimine Beach, QLD.

How should I care for my Coastal Muse garment?

  • Our corsets are made from vintage, deadstock fabrics & handmade materials and therefore must be treated carefully. We recommend dry clean only or a cool hand wash then laid flat to dry in the shade. Most pieces are made from cotton or a cotton blend and can be ironed with a warm iron.
  • Do not machine wash, bleach, soak or tumble dry.
  • Some fabrics are delicate so please be careful when wearing and do not tug too hard on the eyelets. 

What are the corsets made from?

Each corset at Coastal Muse is totally unique, there won’t be another one like it! They are made with vintage and recycled materials and may have minor flaws/wear due to age and handmade nature. To maintain structure and beautiful fit, each piece is fully boned and lined with a cotton lining. Each corset has a lace up back with extra long cotton cord making them super adjustable to each body type and size. Please do not hesitate to contact us with any questions.

Do you make custom orders?

As our corsets are all unique and sometimes one-off its difficult to create a specific piece.

However, if you are flexible with print placement and have a style or size in mind we would be happy to create that for you!

Custom corset orders start at $170 and will take 3-4 weeks to make requiring a 50% non-refundable deposit to start. Please get in touch to discuss this further. Click Here to contact us

How much is shipping?

Our products are shipped with Australia Post unless you have been notified otherwise.

We regularly run FREE WORLDWIDE Shipping. This will be stated via a notification on the website if we are running this offer. 

If FREE SHIPPING offer is not running shipping will be $15 flat rate worldwide. 

Once your item is shipped, you will receive tracking information via email. Coastal Must is not responsible for any lost or stolen packages.

Do you ship internationally?

Yes, We do.

Our products are shipped with Australia Post unless you have been notified otherwise.

We regularly run FREE WORLDWIDE Shipping. This will be stated via a notification on the website if we are running this offer. 

If FREE SHIPPING offer is not running shipping will be $15 flat rate worldwide. 

Once your item is shipped, you will receive tracking information via email. Coastal Muse is not responsible for any lost or stolen packages. All custom fees, taxes and duties are the customers responsibility. 

What is your returns & exchange policy?

Returns and Exchanges

At Coastal Muse, we want you to fall in love with your pieces. We offer custom measurements to ensure a perfect fit. Please note the following policies for custom orders:

  • No Returns, Cancellations, or Exchanges: Custom orders are made individually for each customer. Therefore, we cannot accept returns, cancellations, or exchanges.
  • No Refunds for Change of Mind: Once an order is placed, we cannot offer refunds for a change of mind.

Customer Satisfaction: If you are in any way unsatisfied with your purchase, please contact us within three days of receiving your order. We will do everything we can to ensure you have a positive Coastal Muse experience.

Faulty Garments: In the very rare circumstance that you receive a faulty garment, we will happily replace it and cover all freight costs. Please keep in mind that our handmade garments are made from recycled fabric, and the exact print may be sold out.

How to Submit an Enquiry:

Note: We are a small business, and while we strive to respond promptly, response times may be longer during busy periods. We appreciate your understanding and patience.

Still have questions?

If you still have any questions about our products. Or you want something that we do not offer. Please don't hesitate to send us a message. I'd love to hear from you!